The process of receiving healthcare in the right way, at the right time, and achieving the best possible outcome is defined as quality healthcare.
Six attributes of health care quality
• Safety – care should not harm any patient.
• Patient-centric – Individual needs should be considered in care.
• Punctual – Care should be given at just the right time.
• Effective – Care must be based on evidence.
• Efficient – waste of time should be reduced.
• Balance – Every patient should receive equal care.
What is quality healthcare?
The importance of quality healthcare is not the same for everyone. According to some patients, quality care consists in seeing a doctor, receiving appropriate treatment from the staff of a hospital, and having a doctor who can spend a lot of time with the patient. But all these things are secondary. The clinical quality of care is most important as more lives can be saved through evidence-based and high-quality care.
Does quality equal safety?
Yes, quality equals safety. Healthcare providers want to improve the quality of care because it can save more patients’ lives.
How is the quality of healthcare measured?
Outcome indicators and process indicators are the two ways to measure quality of care. Schedules and base practices are measured against process indicators. Complication rates, mortality rates, and infection rates are measured by outcome indicators.
These indicators can be viewed by the consumer to compare the hospitals. National accreditations, recognition and the condition of the hospital should also be looked at to measure quality.
What are quality measures and quality indicators?
The process of converting a patient’s medical information into percentages or rates to analyze the hospitals’ quality of care for their patients is called a quality measure. You receive information about how the patients are cared for by the hospital through quality standards. This quality information can be used by you to compare the quality of care provided by different hospitals.
What is the role of nurses and doctors?
Doctors and nursing staff play a very important role. All nurses and physicians should provide quality care that is clinical and satisfactory. All employees of a hospital, such as receptionist, scrub nurse, hospital administrator, doctor and radiographer have a responsibility to provide quality care to all patients.
Keep all of these characteristics in mind when receiving quality healthcare at any hospital.